Terms and Condition

Web Based Application Terms and Conditions of Use

This web based application is provided by 50 Hertz Limited. By accessing the Web Application, you are indicating your acknowledgement and acceptance of these Terms of Use. If you do not accept the Terms and Conditions stated here, we would request you to exit this application. These Terms of Use are subject to change by 50 Hertz Limited at any time in its discretion. Your use of this application after such changes are implemented constitutes your acknowledgement and acceptance of the changes. Please consult these Terms of Use regularly.

Restrictions on Use

All material included on this Application owned, operated, licensed or controlled by 50 Hertz Limited, such as text, graphics, logos, images, photographs, audio clips, digital downloads, data compilations and software (the “Content”), is the property of 50 Hertz Limited, its subsidiaries, affiliated companies and/or third-party licensors and is protected by Indian copyright laws. Modification or use of the Content except as expressly provided in these Terms of Use violates 50 Hertz Limited intellectual property rights.

The Content may not be copied, distributed, republished, uploaded, posted or transmitted in any way without the prior written consent of 50 Hertz Limited, except that:

  1. You may download, print, distribute and use pages from the Application for your own informational, non-commercial purposes, but not for commercial use or general distribution.  
  2. Any copies of documents or pages from the Application must not alter the original Application content and must include the 50 Hertz Limited copyright notice: All Rights Reserved.  
  3. You may link to this Application provided that the link does not falsely imply or suggest that 50 Hertz Limited has endorsed or is affiliated with the linked Application.

Users of the Application must not:

  1. Monitor, gather or copy any Content on this Application by using any robot, “bot,” spider, crawler, spyware, engine, device, software, extraction tool or any other automatic device, utility or manual process of any kind. 
  2. Frame or utilize framing techniques to enclose any trademark or other proprietary information (including, without limitation, any images, text or page layout). 
  3. Engage in any activities through or in connection with this Application that seek to attempt to harm minors or are unlawful, offensive, obscene, threatening, harassing, abusive or that violate any right of any third party.  
  4. Attempt to circumvent the security systems of the Application.  
  5. Attempt to gain unauthorized access to services, materials, other accounts, computer systems or networks connected to any 50 Hertz Limited server.
  6. Attempt to use the Application for any purposes other than those intended by 50 Hertz Limited, as determined by 50 Hertz Limited in its sole discretion.  
  7. Upload or submit any data or information that contains viruses or any other computer code, corrupt files or programs designed to interrupt, destroy or limit the functionality or disrupt any software, hardware, telecommunications, networks, servers or other equipment. 
  8. Engage in any activity that interferes with a user’s access to this Application or the proper operation of this Application. You also agree that, in using this Application, you will not impersonate any person or entity.

The Content and the functionality of the Application may be updated or changed at any time without prior notice. In addition, if 50 Hertz Limited becomes aware that you are copying, modifying or distributing the Content of the Application other than for the permitted uses of the Application, 50 Hertz Limited reserves the right to revoke your right to these permitted uses.

Proprietary Information Consent

If you wish to use material contained on this Application other than for your individual review and individual educational purposes, and the copyright ownership of such material is held by a third party, then you must secure the permission of such third party in order to use such material. If you are not a customer of 50 Hertz Limited and wish to download and use any information contained in this Application other than for your individual review and individual educational purposes or in connection with your customer relationship or potential customer relationship with 50 Hertz Limited, send a request with your proposed use to  support@50hertz.in so that the webmaster may evaluate your proposed use of 50 Hertz Limited Application Content.

If the webmaster approves your request to use 50 Hertz Limited Application Content, you are granted permission to view, use, reproduce, copy and distribute documents within 50 Hertz Limited Application for the sole purposes specified in your Request form. You agree to all terms below:

  1. Not to modify the documents, publications or graphics.
  2. Not to quote materials out of context.
  3. To retain and display the copyright notice of 50 Hertz Limited on such Content.

50 Hertz Limited shall have the right to monitor use of this Application to determine compliance with these Terms of Use, revoke its consent at any time and you shall immediately cease any further use of the 50 Hertz Limited Application Content. The foregoing consent does not include permission to copy the design elements, look and feel or layout of 50 Hertz Limited Application. Subject to the further terms set forth above, you assume all risks concerning the suitability and accuracy of the information within 50 Hertz Limited Application which you propose to use, subject to 50 Hertz Limited consent.


All major Credit/Debit Cards, Net Banking, Bankers Draft are all acceptable methods of payment. Our Terms are advance payment in full. All software programs/ services/ products remain the property of the Company until paid for in full.

Cancellation Policy

Minimum 24 hours notice of cancellation required. Notification for instance, in person, via email, mobile phone ‘text message’ and/or fax, or any other means will be accepted subject to confirmation in writing.

Termination of Agreements and Refund Policy

Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.


You agree to defend, indemnify, and hold harmless 50 Hertz Limited and/ or its associate entities, their officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use of the Web Application material or your breach of these terms and conditions of Web Application use.

Limitation of Liability

Neither 50 Hertz Limited, any of its affiliates, directors, officers and employees, nor any other party involved in creating, producing or delivering the Application is liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to, or use of, the Application or the operation of the Application or failure of the Application to operate. In no event shall 50 Hertz Limited be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential, damages or any damages whatsoever, even if 50 Hertz Limited has been previously advised of the possibility of such damages, whether in an action in contract, negligence, or any other theory, arising out of or in connection with the use, inability to use or performance of the information, services, products and materials available from this Application. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Your acceptance of this limitation of liability is an essential term of this agreement and the parties acknowledge that 50 Hertz Limited would not grant access to the Application without your agreement to this term.

Intellectual Property

You should assume that everything you see or read on the Application is proprietary information protected by copyright or trademark unless otherwise noted, and may not be used except as provided in these Terms of Use or with the written permission of 50 Hertz Limited. Nothing posted on this Application grants a license to any 50 Hertz Limited trademarks, copyrights or other intellectual property rights, whether by implication, estoppels or otherwise.

Third Party Trademarks

Trademarks displayed on this Application not owned by 50 Hertz Limited are the property of their respective owners, who may or may not be affiliated with 50 Hertz Limited. Nothing contained on this Application should be construed as granting any license or right to use any third party trademarks without the written permission of such third party that may own the trademarks. Your use of the trademarks, or any other Content on the Application, except as provided in these Terms of Use, is strictly prohibited. We ask that you respect these rights.

Linked Sites

This Site may link to or be linked from other websites that are not maintained by, or related to, 50 Hertz Limited. 50 Hertz Limited does not endorse, and is not responsible for, the content of any of those third-party websites.

Sales of Services

All sales of services are subject to 50 Hertz Limited standard terms and conditions of sale, a copy of which is available upon request.


We have several different e-mail addresses for different queries. These, and other contact information, can be found on our Contact Us link on our web application or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.

Governing Law

You agree that your use of this application, this Agreement and any disputes relating thereto shall be governed in all respects by the laws of India. Any dispute relating to this Agreement shall be resolved solely in New Delhi.